June 25, 2015 12:00PM (ET)

Citizens or Customers? Transit Agency Approaches to Community Engagement

This webinar provides insights into how various transit agencies around the United States engage their communities. There are many variations in how mass transit agencies view who their “community” is, and the steps they take to engage them in the public transportation policymaking process. Do transit agencies view their community members as indispensable to the policymaking process, or are they simply providing services to customers? Based on interviews with 30 mid-sized transit agencies, this research-based webinar examines all the ways community engagement occurs.

Presenter: Gerard C. Wellman, Ph.D., Assistant Professor, Department of Politics & Public Administration, California State University

Gerard C. Wellman is an Assistant Professor of Public Administration at California State University, Stanislaus in Northern California. Receiving his PhD from the University of Nebraska in 2011, Gerard’s primary research interests revolve around questions of equity and justice in transportation and mobility planning, specifically with regard to public and active transportation and the negative societal effects of car-centric urban planning. His recent publications can be found in Public Administration Quarterly, Public Works Management & Policy, Journal of Community Development, and, of course, the Journal of Public Transportation. When not spending time with his two young sons, Gerard enjoys gardening, running half marathons, and exploring California’s beautiful landscape.



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