May 30, 2013, 12:00 Noon (EDT)

Although public involvement is now an integral part of project development, few agencies across the country have attempted to systematically evaluate the effectiveness of their public involvement activities. What attempts have been made tended to focus on outputs (e.g. number of participants at meetings) rather than outcomes (e.g. participant satisfaction with the process). In an effort to improve public involvement performance measurement as an internal management strategy, the Florida Department of Transportation (FDOT) worked with the Center for Urban Transportation Research (CUTR) at the University of South Florida (USF) to develop a public involvement performance measurement framework to gauge the effectiveness of their public involvement activities. This culminated in the development of a user-friendly, desktop application for internal FDOT use that collects, stores, and analyzes data for public involvement performance measurement – called the Public Involvement Performance Measurement Tool (PIPM Tool).   This webcast describes the development and functionality of the PIPM Tool.

Download a PDF copy of the presentation.

Presenters: Domenico Pontoriero, and Jeff Kramer, AICP


AICP Status

AICP-CM credit is not available for this CUTR webcast recording.

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