CUTR Webcast Recording: Dealing with Difficult Customer Situations in Public Transit

December 8, 2016, 12:00PM (ET) Dealing with Difficult Customer Situations in Public Transit Public transportation agencies have always had challenges when dealing with difficult customer situations. The vast and overwhelming majority of passengers utilize the transit system for normal reasons of satisfying mobility needs to get to and from destinations that are important to them. …

CUTR Webcast Recording: Value Capture Coordination Best Practices and Case Studies for Transit Capital Projects

July 24, 2014 12:00PM (EST) Value Capture Coordination Best Practices and Case Studies for Transit Capital Projects For the past several years, the presence of public transit has proven to have the potential to boost the value of some nearby properties, leading to more attractive opportunities for developers.  Planners and policy makers have started to…

CUTR Webcast Recording: Best Practices in Bus Dispatch

November 15, 2012 at 12:00pm (EDT). This webcast summarizes the research findings of the Best Practices in Bus Dispatch study, undertaken to broaden the understanding of operational functions within transit systems and to share optimal practices among transit operations personnel. While the similarities of dispatch functions across all transit agencies are well known, the differences…