CUTR Webcast Recording: Dealing with Difficult Customer Situations in Public Transit

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December 8, 2016, 12:00PM (ET) Dealing with Difficult Customer Situations in Public Transit Public transportation agencies have always had challenges when dealing with difficult customer situations. The vast and overwhelming majority of passengers utilize the transit system for normal reasons of satisfying mobility needs to get to and from destinations that are important to them. …

CUTR Webcast Recording: Maintaining Transit Effectiveness Under Tight Fiscal Constraints

CUTR Transportation Webcast, Digital Content, National Center for Transit Research, Transportation WebcastsLeave a comment

November 14, 2013, 12:00 Noon (EST) TCRP Report: Maintaining Transit Effectiveness Under Tight Fiscal Constraints Joel Volinski presented the findings from research he has completed for a TCRP report entitled “Maintaining Transit Effectiveness Under Major Fiscal Constraints.”  This presentation will share how transit agencies have performed extremely well and increased ridership in spite of the national recession…