Program Overview

CUTR’s Transit Safety and Workforce Development (TSWD) Program has demonstrated a consistent level of excellence in its wide ranging and far reaching projects and program areas.  In the area of transit safety, the TSWD program has played a valuable role in transit safety-related research, industry network management, and training.  This experience is vast and includes: research to examine the overall safety of the nation’s public transportation industry; topical research in areas such as bus operator assaults and collisions; synthesis reports that examine successful practices undertaken by public transportation agencies to reduce transit safety-related risks; the development of tools to improve the manner in which transit agencies report, track, and analyze transit data; and training curriculum development established to address issues, not only within the area of transit safety, but other transit disciplines as well.  Research and other activities have been performed for the United States Department of Transportation, Federal Transit Administration; the Transportation Research Board; state Departments of Transportation; University Transportation Centers; and local government entities.

In the area of Workforce Development, the TSWD team manages a number of state certificate programs, provides extensive public transportation training opportunities, and coordinates an annual Professional Development Workshop.  In its capacity, the program serves as a training clearinghouse for public transportation professionals throughout Florida.  Members of the team have extensive expertise in the development and delivery of training on topics such as transit planning, operations, safety, security, emergency management, and transit vehicle maintenance.  The program delivers training curriculum through strategic, multi-media approaches.  In addition to traditional classroom training, the team develops and manages e-learning solutions such as self-paced computer based training (CBT), videos, as well as interactive webinars, net casts, and online courses in a wide range of disciplines and topics. Through these workforce development initiatives, the program offers distinctive, innovative training and networking opportunities that provide participants with the tools to help them succeed and advance in their fields.  The program continuously assesses the training programs to monitor progress of participants and their effectiveness, a critical program process.

The certificate programs managed by the TSWD team are its central areas of focus and are those that have bought national recognition.  These include the Drug and Alcohol Testing Program Management Certification Program, the Florida Transit Operator Trainer Training Program, the Certified Transit Technician Program, the Airport Leadership Program, and the Florida Transit Safety and Operations Network.  The success of these programs is primarily due to the partnerships we have developed and nurtured with Florida’s transit agencies, and the relationships we have built with federal and state government organizations, associations, and consultants.  These groups have played a pivotal role in the development of our certificate programs, the quality and relevance of our training curriculum, and the TSWD Program’s overall success.

In addition, the team focuses on transit management and innovation-related projects by providing practical technical support, transit management services, and research to transit agencies and local governments, specializing in service planning and operational matters, capital and operating analysis, project management, public involvement, and grant management. Research conducted includes operational procedures, technology applications, and urban and rural mobility and data analysis. Additionally, the program manages the Florida Transit Planning Network (FTPN) and the Florida Transit Marketing Network (FTMN) supported by the Florida Department of Transportation (FDOT).

Our Clients

TSWD Training

People

Mark Mistretta

Research Associate Location: CUT 243
Phone: 813-974-9758
Photo of Mark Mistretta

Biography

PROFILE:

I am currently a Research Associate with the Transit Management and Innovation Program Team at CUTR specializing in transit research, surveys, website design, transit development plans (TDPs), peer and trend analysis, and TBEST (transit modeling tool).

EXPERIENCE:

Research Associate                                                                   February 2001 – Present

Center for Urban Transportation Research, College of Engineering, University of South Florida

  • Project Manager for the Florida Transit Marketing Network – http://www.fl-exchange.com (link)
  • Web development and project member for the Florida Transit Planning Network – http://www.planfortransit.com (link)
  • Project member for the development, technical assistance, and training of TBEST software.  http://www.tbest.org (link)
  • Conduct and Manage FDOT Vehicle Inventory for FDOT District One.
  • Perform peer and trend analyses for TDPs and assist on other tasks in TDPs.

Project Manager                                                                      August 1999 – February 2001

LYNX – Orlando, FL

  • Maintained monthly performance reports for LYNX fixed route service.
  • Conducted Comprehensive Operations Analysis of LYNX fixed route.
  • Assisted consultants on free-fare zone and BRT studies.

 

REPRESENTATIVE PROJECTS AND PUBLICATIONS:

  • NCTR Project BD#549-38 – Best Practices in Transit Service Planning, March 2009
  • NCTR Project 52701-3 (Public Transportation Synthesis Series) – Fixed Route Transit Scheduling in Florida: The State of the Industry, March 2005

 

EDUCATION:

 

Master of Urban and Regional Planning                                August 1995 – December 1997 

University of Florida, Gainesville FL. GPA 3.50

B.S. Geography                                                                                 August 1991 – May 1995

University of South Florida, FL. GPA 3.28