June 2020 Session Recordings

Thursday, June 4, 2020 (10:00-11:00am ET)

FPTA/FDOT/CUTR Professional Development Workshop Welcome Session

Moderator: Stephanie Lewis, CUTR
Presenters: Lisa Bacot, FPTA; Elizabeth Stutts, FDOT; and Robert Bertini, CUTR

Bring your coffee, pull up a chair, and turn on your computer. FPTA, FDOT, and CUTR representatives will be on hand to kick-off the first ever virtual Professional Development Workshop. This year we will have an opportunity to collaborate, network, and experience “Transit Training Transformed”. Spend sometime learning about the informative sessions planned during June and July. We can’t wait to “see” you!

Recording: https://cutr.adobeconnect.com/p7rp8t3d4lib/

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Tuesday, June 9, 2020 (2:00-3:30pm ET)

Drug & Alcohol Testing Program Compliance: Oversight Tools

Moderator: Jodi Godfrey, CUTR
Presenter: Diana Byrnes, CUTR

This session will help participants develop methods for performing comprehensive oversight of contractor and sub-recipient Federal drug and alcohol testing programs. We’ll begin by identifying the oversight authority for recipients of various funding sources (Section 5307, 5311, 5310, etc.).The presenter will provide tools and checklists that can be used to measure compliance; point out common areas of non-compliance and the corrective actions required to resolve deficiencies; and outline best practices for managing contractors.


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Thursday, June 11, 2020 (11:00am-12:30pm ET)

Florida Transit Maintenance Consortium Quarterly Meeting

Moderator: Stephen Wachtler, CUTR
Presenters: Joe Cheney, Jr, PSTA and Elvis Dovales, LYNX

Join the Florida Transit Maintenance Consortium (FTMC) for their quarterly meeting. We will be discussing many topics at this quarter’s meeting to include: The Technician of the Year program, establishing priorities for the FTMC, and addressing issues effecting transit agencies across the state.

The Consortium is a collection of transit maintenance professionals from around the state and includes representatives from many public transportation agencies’ maintenance departments. We welcome maintenance directors, managers, trainers, and supervisors to participate in this group, as participation is open to all properties. The group acts as the eyes, ears, and voice of the maintenance department, working to identify and bring resolution to many systemic equipment and/or policy issues that impact fleet maintenance operations. The FTMC meets quarterly on a formal basis and at other times throughout the year, as needed. Approval of all major decisions concerning program structure, format, content, and policy are decided upon by the FTMC. Members of the FTMC communicate their needs, opinions, and provide feedback to members of the maintenance community.

Recording: https://cutr.adobeconnect.com/ppa05wh2ewfh/

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Monday, June 15, 2020 (2:00-3:30pm ET)

Next Step, Corrective Action Plan: How to be a Closer

Moderator: Dean Kirkland-McMillan, CUTR
Presenters: Julie Eck, Laurie Zeruto, and Gennaro “Rino” Saliceto, CUTR

Transit agencies have learned (1) how to prepare for the triennial review (2), what to expect during the triennial review, and (3), common findings from the triennial review. So, what’s the next step in the triennial review process? Corrective Action Plans (CAPs). Agencies joining this session will learn how to respond to corrective action plans and to close out respective findings for safety, security, and maintenance deficiencies. Join this session to learn important tips and steps to successfully navigate the CAP process.

Recording: https://cutr.adobeconnect.com/pdcsb7isp0g8/

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Wednesday, June 17, 2020 (11:00am-12:30pm ET)

Public Transportation Agency Safety Plan (PTASP) Readiness Workshop

Moderator: Stephanie Lewis, CUTR
Presenters: Ashley Porter, FDOT; Paul Goyette, CUTR; and Susan Morin, Citrus County Transit

At this interactive session attendees will learn the difference between the System Safety Program Plan (SSPP) and the PTASP, and how the PTASP replaces the SSPP. Attendees will be able to discuss PTASP development, challenges, implementation, and how to scale their Safety Management System (SMS) and PTASP to their organization. FTA, FDOT, and CUTR technical resources will be available and discussed.

Recording: https://cutr.adobeconnect.com/prxhlt88mnht/

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Friday, June 19, 2020 (11:00am-12:30pm ET)

TCRP Project: Characteristics and Elements of Non-Punitive Employee Safety Reporting Systems for Public Transportation

Moderator: Austin Sipiora, CUTR
Presenters: Lisa Staes and Jodi Godfrey, CUTR

TCRP Project F-27: Characteristics and Elements of Non-Punitive Employee Safety Reporting Systems for Public Transportation presents the characteristics and elements of a non-punitive, employee safety reporting system to facilitate improved safety performance for rail and bus transit agencies. This research draws from lessons learned by other transportation modes and builds upon related research and investigation reports issued by organizations including, but not limited to FTA, National Transportation Safety Board (NTSB), Transit Cooperative Research Program (TCRP), Transportation Research Board (TRB), and the USDOT Volpe Center.

The establishment of a proactive employee safety reporting (ESR) system is one key aspect of the SMS Safety Assurance function and is elemental in the implementation of an effective SMS. The PTASP rule (49 Code of Federal Regulations [C.F.R.] Part 673) includes a requirement that a public transportation agency develop an ESR process as part of its SMS Safety Management Policy function. Through a case study approach, the report describes how transit agencies have instituted a number of approaches to ensure they are capturing and mitigating risk associated with hazards or unsafe conditions identified and reported by employees. It also identifies elements and characteristics of successful employee safety reporting systems from both transit agency case studies and literature review findings.

Recording: https://cutr.adobeconnect.com/pb03tm1goz7k/

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Tuesday, June 23, 2020 (11:00am-12:30pm ET)

Making the Transfer: Merging Design and Functionality for Transit Websites

Moderator: Martin Catala, CUTR
Presenter: Nik Petersson,
Miles Access Skills Training LLC

Your agency website is a core tool that can be used for marketing and communications to your customers. However, in order for your website to reach the most potential customers, it must be accessible. This session will provide an accessibility statement, and guidance on how to make your current website more accessible. We will also explore how to change your processes to consider accessibility in all website related activities in order to maintain website accessibility.

Mr. Petersson has done work for Florida transit agencies in the past, namely Space Coast Area Transit (SCAT) and Hillsborough Area Regional Transit Authority (HART) and will share his expertise and experiences on this subject.


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Thursday, June 25, 2020 (2:00-3:30pm ET)

Transit Transformation: Assessing the Role of the Florida Department of Transportation and Metropolitan Planning Organizations

Moderator: Gabrielle Matthews, FDOT
Presenter: Frederick N. Jones, Michael Baker International

This session will feature an interactive scenario planning exercise designed to understand how participants would interpret and respond to their assigned role when addressing issues pertaining to technological innovation in transit, including planning and policy, agency coordination, operations, procurement, and workforce development.

The exercise will provide valuable input for the development of a framework and recommended strategies to enhance flexibility and identify opportunities for FDOT and MPOs to effectively support transit agencies working to develop and adopt new mobility solutions.

Recording: https://cutr.adobeconnect.com/poxxvdgsdspa/

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July 2020 Session Recordings

Please note: Separate registration is required for each event.

Tuesday, July 7, 2020 (11:00am-12:30pm ET)

Policies and Procedures 101

Moderator: Stephanie Lewis, CUTR
Presenter: Roberta Yegidis, CUTR

Federal, state and local regulations govern public transit providers, and require compliance documentation. This webinar will discuss the basics of creating agency policies and procedures, and the difference between document types. The presenter will provide you with tools and insights to determine which document is appropriate, and guidance on best practices to develop and maintain agency documentation. The session will also include a discussion on the difference between existence and adequacy, as well as how to avoid warning bells. Sample policies and procedures will be presented as examples.

Recording: https://cutr.adobeconnect.com/p8batuiky7ks/

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Thursday, July 9, 2020 (1:00-2:30pm ET)

Regulatory Updates on Federal Drug & Alcohol Testing

Moderator: Stephanie Lewis, CUTR
Presenter: Diana Byrnes, CUTR

Although the 2020 FTA Drug and Alcohol Program National Conference was postponed due to COVID-19, this session will bring you “up to speed” on all the hot topics and regulatory updates related to Federal drug and alcohol testing. The presenter will address USDOT’s notice on cannabidiol (CBD) use among safety-sensitive employees, the impact of the FMCSA Drug and Alcohol Clearinghouse on transit agencies, and how the new oral fluid testing rule will likely increase testing efficiency for your agency.


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Monday, July 13, 2020 (10:00am-11:30am ET)

Maintaining Safety Through an Understanding of Mental Health

Moderator: Stephanie Lewis, CUTR
Presenter: Kathleen Moore, USF Florida Mental Health Institute (FMHI); and Amanda Sharp, MPH, PhD candidate; and Freeman Gerhardt, PhD candidate

This session will provide an overview of mental health information to assist public transit employees in their response to mental health issues. The information will include statistics on community prevalence as well as how to address mental health issues. Several case examples will be provided that will include audience participation. The session will also focus specifically on best practices related to interactions with individuals with serious mental illnesses such as schizophrenia, psychosis, or severe depression. This session will include an emphasis on transportation issues and how front-line employees can best handle a mental health-related crisis.

Recording: https://cutr.adobeconnect.com/poxsuh6onx5z/

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Wednesday, July 15, 2020 (1:00-2:30pm ET)

TCRP Synthesis: Current Practices in the Use of Onboard Technologies to Avoid Transit Bus Incidents and Accidents

Moderator: Jennifer Flynn, CUTR
Presenters: Lisa Staes and Jodi Godfrey, CUTR

TCRP Synthesis 145: Current Practices in the Use of Onboard Technologies to Avoid Transit Bus Incidents and Accidents documents the current practices in the use of the various technologies onboard transit buses that may be used prevent incidents and accidents, with a primary objective of determining whether these technologies are effective in actual practice.

The examination shows that many transit agencies are proactively instituting a number of approaches to address these collisions, including the piloting and use of collision avoidance technologies, such as forward collision warning (FCW), emergency braking, lane departure warning (LDW), and electronic stability control (ESC).


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Friday, July 17, 2020 (10:00am-11:30am ET)

Segmenting the Market to Affect Travel Behavior and Increase Ridership

Moderator: Phil Winters, CUTR
Presenters: Mahmooda Khaliq Pasha, PhD and Phil Winters, CUTR

Is transit ridership or demand for commuter assistance programs (CAP) stagnating or declining in your community? Regardless of the reach and frequency of an advertising campaign, most people do not drastically change travel behaviors quickly and decisively as the result of mass promotional campaigns. Changing customer needs and expectations means transit agencies and commuter assistance programs need to adapt. They must develop and apply new intervention strategies tailored to move individuals along continuum from awareness to action and subsequently to sustain ridership. This workshop will provide an overview of social marketing. Not to be confused with social media (Facebook, Twitter, Instagram); social marketing is the use of commercial marketing principles to achieve behavior change that is of benefit to society as a whole. In this workshop, we will introduce social marketing and the systematic process you can use to identify barriers and opportunities for achieving change in travel behaviors that benefit society through riding transit, bicycling, and car/vanpooling.

Social marketing has been used successfully to promote healthy behaviors for more than half a century, and can be thought of as the science of increasing the acceptability of a beneficial idea (less vehicle miles traveled in single occupant vehicle), service (use of carpool/vanpool, managed lanes), product (use of ride sharing apps, bikeshare), behavior (using transit or biking), or policy (employer based incentives for employee commute strategies). One of the early important steps in the process is identifying and segmenting the target population. However, to get a better sense of who the person is that you are trying to reach, a technique that we often utilize is the creation of a persona or an archetype of the person. It is an essential tool in social marketing and builds a vivid image of the person who will be interacting with your agency or CAP. In this session, you will learn how the success of transit and CAPs rely on behavior change, understand how social marketing can be used to achieve behavior change, and apply a commonly used strategy in social marketing of developing a persona of your target audience.

This workshop includes excerpts from the FDOT-sponsored Social Marketing in Transportation certificate taught by CUTR (www.commuterservices.com) taught by these instructors.


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Tuesday, July 21, 2020 (11:00am-12:30pm ET)

Transit Research Inspection Procurement Services (TRIPS) and Lively Paratransit Instructional Program (LPIP)

Moderator: Stephen Wachtler, CUTR
Presenter: Carlton Allen, CUTR
and Randy Free, Lively Paratransit Instructional Program

This presentation will cover the benefits provided by the TRIPS program and how to better understand and utilize the available resources within to assist your agency.


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Tuesday, July 23, 2020 (1:00pm-2:30pm ET)

Transit Automation and Shared Mobility in Florida

Moderators: Jennifer Flynn and Alex Kolpakov, Center for Urban Transportation Research (CUTR)
Presenter: Gabrielle Donaldson, Pinellas Suncoast Transit Authority (PSTA); Ameera Sayeed, Equus Innovative Solutions; Bernard Schmidt, Jacksonville Transportation Authority (JTA); and Gregory Jacobs, Uber

Speakers in this session will share best practices, lessons learned, and latest developments in automated transit and shared mobility services in the state of Florida. What lessons have transit agencies learned by partnering with transportation network companies (TNCs) to provide on-demand paratransit trips cost-effectively? How can transit service providers structure their agreements with TNCs to maximize benefits and minimize risks? What are the latest developments in automation at Florida transit agencies? Finally, how can transit agencies use data shared by TNCs to inform future planning decisions? If you want answers to these questions, this session is a must!


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Tuesday, July 28, 2020 (11:00am-12:30pm ET)

Emergency Preparedness

Moderator: Stephanie Lewis, CUTR
Presenter: Paul Goyette, CUTR

Don’t miss this interactive session that will help you identify areas for improvement within your emergency management plan. This session will focus on transit agency preparedness and response during natural disasters, as well as other emergencies. The presenter will discuss common deficiencies in existing emergency plans and provide tips on how to improve existing plans to support effective preparation, mitigation, response, and recovery efforts. Additionally, this session will help transit agencies develop and implement plans and practices to better align the agency with Federal, state, and local emergency management processes and coordination. Attendees will learn how to establish an emergency task force within their organization to identify roles and responsibilities during emergencies, disasters, and special events.


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Wednesday, July 29, 2020 (1:00-2:30pm ET)

Small and Rural Roundtable Discussion

Moderator: Stephanie Lewis, CUTR
Presenter: Roberta Yegidis, Bill Mayer, CUTR; Connie Conley, Levy County Transit; and Randy Free, Lively Paratransit Instructional Program (LPIP)

This session will be offered in a roundtable format to discuss a variety of challenges and successes met by small and rural transit agencies. Topics will include a presentation on the Paratransit Defensive Driving Training Program (Train-the-Trainer), hurricane and emergency management, the impacts of COVID-19 on operator training, and ways the Florida RTAP program can address other focus areas as they arise. Members of the Lively Paratransit Instructional Program (LPIP) will provide an update on the resources and training currently available. Attendees are encouraged to bring their questions and issues to share with the moderators and their peers.


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