June 22, 2017, 12:00PM (ET)
Development of the Veterans One-Call/One-Click Transportation Resource Center
The objective of the project was to develop a “One-Call/One-Click” website to disseminate transportation service information to veterans, senior citizens, persons with disabilities and all Illinois residents. The site allows users to quickly find up-to-date travel information for public and specialized transportation, commercial transportation like intercity bus and rail service, and ride share and car share options. The website also links to the Google Trip Planner Transit page and contains a scalable Illinois map with locations of veteran service centers. A research team from the Urban Transportation Center at the University of Illinois at Chicago built the website and prepared a two-part report. The first section provides insight into veterans and their transportation requirements when traveling to and from medical facilities in the U.S. and Illinois; the second section offers an analysis of existing transportation services for veterans in Illinois, results from a stakeholder assessment of transportation needs and technical insight on the development of the “one-click” website.
Presenter: Lise Dirks, Senior Associate, Urban Transportation Center, University of Illinois at Chicago
Lise Dirks, MA is a Senior Associate who began her career at the UTC in 1996 as a student research assistant; she came on board as a full-time researcher in 1999 after earning her Master’s degree. Ms. Dirks has led or participated in more than 30 research projects that address land use and travel behavior, public and human service transportation planning and policy, mobility management strategies, information management systems, geographic information systems in transportation and other topics. Ms. Dirks specializes in software development and data development and analysis for transportation and land use.
She served as principal investigator for two studies funded by the Illinois Department of Transportation: The Veterans Transportation and Community Living Initiative, and TRANPRO, an interactive public and specialized transportation information management system. Ms. Dirks has been a presenter at numerous industry conferences in the U.S. and overseas, and recently was a session chair and presenter at the National Science Foundation Conference “Big Data and Urban Informatics” held at UIC in 2014. Ms. Dirks is the author or co-author of more than 20 reports or working papers on topics that include coordinated transportation planning and policy, public and specialized transportation markets, land use and travel behavior, and others.