February 16, 2017, 12:00PM (ET)

A Holistic Approach to Incident Investigation and Analysis

In transit, how often do we have accidents at dangerous locations and charge the operator without ever looking deeper into the root cause or developing a process to prevent future incidents of the same kind and at the same location?

The definition of insanity is “doing the same thing but expecting different results.”

This webinar will discuss the basics of systemic root cause analysis—a method of investigating transit events in a holistic manner—utilizing an actual Florida agency incident report and how to develop a plan to prevent the same unacceptable conditions from happening in the future. Download Presentation

Presenters: Stephen Berry, Deputy Director, Transit Safety and Workforce Development Programs; and Roberta Yegidis, Affiliated Faculty, Center for Urban Transportation Research

Stephen Berry, former LYNX Deputy Director of Facilities, Amenities, and Operations, is CUTR’s new Deputy Director of Transit Safety and Workforce Development Programs. His primary areas of responsibility will include both operations and safety and he will manage programs and projects in the following areas: Research, technical assistance, management, and training. Transit bus operations, transit bus safety, transit bus safety oversight, transit bus safety and operational standards and recommended practices, safety management system (SMS) implementation, and transit asset management.

He will be spearheading activities associated with the Florida Transit Safety and Operations Network, FDOT’s new Transit Bus Safety Oversight Program – Triennial Bus System Safety and Security Reviews, and will jointly work with CUTR’s Transit Innovation Group in managing the Florida Statewide Technical Assistance and Training Program. In his spare time, he will lead CUTR’s efforts in technical assistance support to Florida’s transit agencies in meeting the mandates of FTA’s Transit Asset Management Program.

Roberta Yegidis is an Affiliate Faculty member at the Center for Urban Transportation Research. Roberta graduated from the University of Bridgeport, with a BS in Business Administration. She has extensive background in public transportation operations including her most recent position as Chief Operating Officer (COO) of the Greater Bridgeport Transit Authority (GBTA).  In her role as COO, Roberta was responsible for both fixed route and paratransit, safety, security, and facilities.  She implemented an Accident Investigation Program including root cause analysis, and created a System Safety and Security Program Management Plan, covering two (2) campuses.  Roberta was ESF 1 Lead, worked extensively with the Office of Emergency Management, participating in both desk top and actual exercises. She also reduced FMLA absences, worker’s compensation and disability claims.  Roberta has negotiated union contracts, developed Policies and Procedures, lead FTA Triennial Reviews and has extensive Federal Acquisition Regulation and FTA regulatory knowledge.  She is OSHA certified, WSO, Certified Community Transit Manager, Certified Safety Officer, graduate of APTA Leadership and participated in the ENO International Studies Program in Hong Kong, Singapore, Kuala Lumpur and Taipei, concentrating on bench marking.  Roberta provides technical assistance to transit agencies throughout Florida, research, safety and security triennial reviews and SMS training.  Roberta is a subject matter expert on public transit safety and security.



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  1. How can i view this Webcast that has already been done.

    • Hi Judd,
      Webinar recording has been posted. Let me know if you have any issues accessing the content.

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